Our COVID-19 Response

Our COVID-19 Response

Mar 19, 2020 | 0 comments

Royce Family Dentistry, along with the American Dental Association and many other care providers, recognize the importance of taking the necessary steps to protect both patients and dental health care personal during this unprecedented time. While we are constantly being updated with new information, we wanted to answer some of your questions regarding your dental health and COVID-19.

What is Royce Family Dentistry doing during this time?

We followed the ADA and NC’s Board of Dental Examiner’s recommendations and have currently closed our office for two weeks, with an expected re-opening date of May 1. Upon re-opening, we will adhere to the CDC’s standard precaution guidelines to ensure a clean, safe, and sanitized atmosphere for our patients – as always. Your well-being is our number one priority!

What questions can you expect at a future dental visit?

The ADA recommends updating a patient’s medical history at each visit. During these uncertain times, those questions could include asking if the patient has traveled internationally or has been in close contact with another person who has been diagnosed with or under investigation for COVID-19, and if the patient has a cough, fever, or shortness of breath.

If a patient with a confirmed case of COVID-19 requires urgent dental treatment, we will work together with your medical providers to determine the appropriate precautions on a case-by-case basis. This coordinated approach is critical in order to ensure that the risk of the potential spread of disease among patients, visitors, and staff is kept as low as possible.

How does my dental health relate to staying healthy overall?

Refrain from touching your face. Your eyes, nose, and mouth are all entry portals for the virus and many other germs. Make sure to wash your hands and face frequently with soap and warm water, and don’t forget to scrub as that is what truly gets the germs off. When using hand sanitizer, ensure that it has at least 60% alcohol to be effective.

Gum disease can weaken your immune system. Keeping up a regular routine of brushing and flossing – while it may not prevent you from getting sick – can certainly help keep your body’s natural defenses strong.


We will continue to monitor information about the Coronavirus from the CDC, ADA, and other public health agencies. We will also provide you updates on best practices and the status of our office hours through our website, Facebook, and Instagram. If you have any emergency dental needs, please call us at 704-540-5440 or email us at manager@roycefamilydentistry.com.